New Trustpilot Milestone - 150
We are absolutely over the moon to have achieved another milestone. We now have 150 five star reviews on Trustpilot, the review website. This makes us the highest rated heating company in the whole of Devon and Cornwall.
For a small family run business based in Plymouth to achieve this is incredible and we are not stopping now. Everyday we strive to deliver a better service and we are forever analysing customer feedback and our processes to find ways we can improve.
I believe the main reason we can continually provide this excellent service is the fact we are very specialist in our areas of service. We are boiler experts, boiler specialists in the installation, servicing and repairs. We aren’t plumbers, we don’t do ‘plumbing and heating’, we don’t install bathrooms and we don’t do tiling. Everything we do is to provide a responsive service to satisfy our customers heating and hot water needs,
By specialising, we can ensure our vans our equipped with the tools and stock to complete jobs in one visit. We can also have a greater understanding of the timeframes of work which means we can plan better and ensure we will turn up when we say we will. By being so efficient we can also provide real value for money on new gas boiler installations, emergency boiler repairs and annual gas boiler services.
150 is just the start and I’m looking forward to updating each milestone as and when they happen.